Overly’s passion is treating clients fairly … and rescuing turtles

Overly’s passion is treating clients fairly … and rescuing turtles Tax time can be, well, taxing for many and Vicki Overly and her staff at Add-It-Up Tax & Bookkeeping Service in Crescent do their best to make it more comfortable. For example, there’s the company dog, Gus, a golden Lab who loves attention.

fruit roulette “Taxes can be stressful, but petting a dog can be destressing,” Overly said. “He destresses our clients. More and more businesses are bringing dogs to the office because clients love them.”

ivermectin for humans over the counter Overly also put in a dual monitor system that allows the clients to follow along as she and her staff prepare their taxes, instead of just waiting, perhaps nervously, for the final result.

ivermectin dosage in dogs Keetmanshoop “It gives them relief,” she said. “They don’t have to wait until they get the numbers.”

As the clients follow along, Overly and her staff will point out various highlights the clients may remember when to comes to taxes in future years.

“It reduces errors,” she said. “It really helps the clients.”

Important tax information for the clients is available right at their fingertips in the offices.

Overly also provides what she called a “cheat sheet,” a checklist of possible deductions for such diverse clients as firefighters/paramedics, medical professionals, realtors, teachers, truckers, “even race car businesses.”

Tax laws can be ever-changing and her office receives notifications whenever the Iowa Legislature deals with taxes.

But, it’s more than just helping people and businesses with their taxes. It’s about providing the best possible customer service.

“I’m going to treat someone who makes $5,000 a year the same as someone who makes $200,000 a year,” Overly said. “Everybody deserves the same customer service no matter what they make. I’m a Libra and to Libras everybody is equal. It’s about fairness.”

In tax preparation, asking personal questions to the client sometimes is necessary for they may help determine tax deductions.

“You have to feel comfortable with that person,” Overly said.

Back in the 1990s, Overly was working for another company doing tax work. Then, in 1996, she began doing bookkeeping on the side because her company didn’t perform that duty.

“My clients would come to me and ask me to do their payroll and bookkeeping,” Overly said. “They wanted to keep everything in one place, so I was doing their bookkeeping at my home, while doing their taxes at the office. Several of us tax preparers were doing this.”

She and the others were given permission for this home service by the company since it wasn’t a bookkeeping firm.

Besides helping others with important financial matters, Overly has another passion — rescuing turtles.

Besides Gus, her office is home to two large turtles that were rescued from a dire fate. One of them is Hurricane, a female yellow-bellied slider, who Overly rescued from a local pet store.

At that time, Hurricane was less than 4 inches in size. Turtles at that size are prone to salmonella and are illegal to sell in stores, Overly said.

In another tank swims Monsoon, a red-eared slider rescued from a pet store in Omaha. Perhaps someday, both will find a more natural setting.

“Turtles should never live permanently in a tank,” Overly said. “They should live in a pond. Tanks are also hard to maintain. They take a lot of work.”

Overly was quick to point out she doesn’t run a breeding center. Her mission is to save turtles and release them back in the wild at an appropriate time.

“We released six back in the wild last year and this year we’re hoping to release four more,” Overly said.